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Service Desk Engineer at Schuh

Setup
Hybrid
Location
Livingston, Scotland
Type
Full-time
Level
mid
Posted

Description

Schuh is hiring a Service Desk Engineer to support escalations and complex incidents for its Enterprise Service Desk at the Livingston Head Office. The role covers hardware, software, Microsoft 365, networking, identity and endpoint administration, documentation, and out-of-hours on-call support. Candidates need prior IT support or service desk experience, knowledge of Windows, Microsoft 365, and networking basics, a full UK driving license, and the ability to travel to Livingston daily. The position offers hybrid working options and benefits including holiday, flexible hours, a pension scheme, and development opportunities.

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