Description
PLAIN IT AG is hiring a Service Desk Analyst to support the SERVALX service-management platform. The role handles incidents and service requests, analyzes business processes, transactions, data, and functions, resolves technical issues, implements and maintains SERVALX components and interfaces, manages development, test, and production systems, and maintains documentation. Candidates need an IT-related education or equivalent experience, strong German communication skills, and the ability to work collaboratively under pressure.
