Compensation
HUF 44,200/mo
The Service Desk Level 1 Agent acts as the primary contact for customers seeking technical assistance across various channels, focusing on delivering high-quality customer service, accurately logging issues, performing initial diagnoses, and efficiently resolving incidents. Responsibilities include managing and closing tickets, striving for First Contact Resolution, escalating complex issues, assigning on-site interventions, conducting follow-ups, and achieving SLAs and KPIs.
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global technology solutions
Unisys is a global technology solutions company for cloud, AI, digital workplace, applications and enterprise computing.
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