Description
G2IT is hiring a Senior Service Desk Specialist to support client-facing strategic initiatives and large, complex programs. The role provides second-tier support for PC, server, and mainframe applications and hardware; collaborates with network services, software systems engineering, and applications development; performs fault isolation and diagnostics; recommends system modifications; and supports incident, request, and fulfillment service desk areas. The position requires at least four years of service desk experience, United States citizenship, an active DoD Secret clearance, and CompTIA Security+ certification or higher; ServiceNow experience is a plus. The salary range is $72,000 to $78,000.
