Description
Pure Infusion is hiring a Service Desk Technician II to serve as an advanced Tier 2 IT support point of contact. The role resolves complex Windows and macOS issues, supports Microsoft 365, Active Directory, Entra ID, networking, hardware, and endpoint management; manages incidents and service requests; participates in IT projects; documents knowledge; and escalates or mentors Tier 1 technicians. The position offers a competitive hourly rate, 401(k) matching, health, vision, and dental insurance, and over 20 paid days off annually.
