Summary from listing
The Transition Lead/Manager – Service Desk will oversee the transition of Service Desk solutions to clients, including new support clients transferring from another partner or implementation projects delivered by Wipro Technologies. The role manages transition plans, milestones, risks, governance reviews, service-level agreements, operational interfaces, vendor deliverables, and handovers to the delivery team, while ensuring projects are completed on time, within budget, and to the required quality standards.
