Description
Riverside Housing Association is seeking a Service Development Officer to join their team. The role involves supporting the Income Excellence Lead to enhance income management and collection rates for social housing and homeowner debt recovery processes across the UK. Responsibilities include developing best practices, analyzing data, implementing service improvement initiatives, acting as an expert in income management, and collaborating with stakeholders to achieve targets. The ideal candidate will possess up-to-date knowledge of relevant legislation, a strong understanding of Universal Credit, and excellent communication skills.
