Description
ASM is hiring a Service Director, Japan to lead customer service operations for ASM Japan customers. The role manages service operations managers and field service engineers, develops service leaders and engineers, oversees service and spares revenue forecasts and P&L performance, manages operational KPIs and workforce sizing, and contributes to strategic business initiatives. The position requires a bachelor’s or master’s degree in engineering, at least 15 years of semiconductor equipment and process technology support experience, 10 years in leadership or people management, knowledge of semiconductor deposition systems, and fluency in Japanese and English.
