Description
RingCentral is hiring a Service Engineer to serve as the link between customers and its technical team. The role involves collaborating with engineers, troubleshooting and debugging technical issues, performing root cause analysis, supporting product-related customer queries, validating bug fixes, and contributing to continuous improvement. Candidates need 3–5 years of QA and support experience, strong problem-solving and communication skills, and knowledge of APIs, web development, and databases. The position offers medical, dental, vision, disability, life insurance, retirement benefits, paid leave, and other employee benefits.
