Summary from listing
Supermicro is hiring a Service Engineer to provide remote and on-site support for Supermicro equipment in an enterprise environment. The role includes troubleshooting complex technical issues, managing escalations, providing second-line support to resellers and distributors, running tests and simulations, traveling to customer sites, training new engineers, and managing service tickets. Responsibilities also cover server and GPU system deployment and maintenance, networking, cable management, firmware and BIOS configuration, and root-cause analysis. The position requires prior experience in a similar role, business-level English, a driving license, and the ability to work physically with servers and replace parts.
