Summary from listing
The Key Account Engineer will serve as the primary technical contact for strategic in-vitro diagnostics and total lab automation accounts, providing advanced troubleshooting, preventive maintenance, system optimization, installations, upgrades, and customer relationship management. The role also supports workflow validation, LIS and middleware integration, service quality monitoring, tender and demonstration activities, technical training, and cross-functional collaboration with sales, application, product, and R&D teams. A bachelor’s degree in a relevant technical field and 3–5 years of IVD field service or lab automation experience are required.
