Summary from listing
The Engineering Supervisor – Service & Maintenance leads and develops a team of Test Systems Service Engineers and Technicians supporting customer service, maintenance, commissioning, upgrades, troubleshooting, and lifecycle support of automated test systems across North America, with a core focus on maintenance at a customer plant. The role manages service operations, performance metrics, customer satisfaction, service profitability, recruiting, training, and continuous improvement, while also providing technical guidance, customer support, and escalation handling. It requires a bachelor's degree in an engineering field, 8–10+ years of service-engineering experience, at least one year of team leadership experience, and expertise in industrial automation, test systems, and robotic systems.
