Description
The Service Experience Representative supports Block Imaging’s Parts and Service team by managing service calls, scheduling engineers, ordering and coordinating service parts, monitoring service contracts, processing purchase orders and invoices, closing service requests, preparing quotes and billing, and maintaining customer, vendor, and service records. The role requires strong organization, problem-solving, communication, customer-service, and Microsoft Office skills, along with an associate degree or equivalent experience, and operates Monday through Friday from 1:00 PM to 10:00 PM EST.
