Description
The Service Department Manager is responsible for the day-to-day operation and performance of a truck-center service department, including setting sales and profit objectives, budgets, policies, and performance reviews. The role supervises service porters, technicians, advisors, formans, and administrative personnel; coordinates with parts, warranty, and outside sales teams; promotes customer service and safety; and travels with the outside sales force. The position requires at least four years of related experience, previous supervisory experience, strong leadership and communication skills, and a CDL is preferred.
