Description
RateHawk is hiring a Service Manager to support key B2B travel partners in Israel, handling escalations, monitoring cases in CRM systems, communicating updates, tracking service performance with Tableau and SQL, and collaborating with operations, support, and tech teams. The role requires fluency in English and Hebrew, strong multitasking and empathy, and experience in travel or account/service management is an advantage. The position is remote, offers base pay plus monthly bonus, and includes growth and learning opportunities.
