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Service Manager, Customer Engineer - ESMC Long-Term Assignment at Applied Materials

Department: Customer Service & Support

Language
Setup
On-site
Location
Hsinchu · Tainan · +3
Type
Full-time
Level
lead/mgmt
Posted

Description

Applied Materials is hiring a Service Manager to lead its Customer Support Engineering group for a two-year long-term assignment supporting TSMC’s global account in Dresden, Germany. The role manages and coaches customer engineers, develops customer relationships, oversees field service operations, installations, RMA procedures, performance and financial planning, and escalations. It requires 2–3 years of people-management or leadership experience, semiconductor equipment-supplier experience, English and Chinese communication skills, and 50% travel; relocation is not eligible.

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