Summary from listing
Proximus Global is hiring a Service Operations Analyst to manage customer requests and tickets, support customers with platform and reporting tools, administer product configurations and access, analyze service usage and billing information, generate reports, and identify process improvements. The role requires technical or technological training or university studies in a related field, up to three years of experience in operations, customer service, or similar roles, Microsoft Office and Excel proficiency, basic Power BI knowledge, ticket or service management platform experience, and basic English.
