Description
foodora is seeking full-time Service Operation professionals to join their team. This role involves handling daily service operations tasks, monitoring KPIs, escalating complex issues, maintaining SOPs, supporting new initiatives, and contributing to a positive team environment. Candidates should have 1-3 years of experience in a contact center or customer service role, preferably in e-commerce, quick commerce, or tech industries, along with strong communication skills in English and German, familiarity with digital tools like Google Workspace or Microsoft Office, and a problem-solving mindset.
