Description
CarMax is hiring a Service Operator at its Laurel, Maryland store to support the Service Department by handling service calls, assisting customers and service consultants, scheduling appointments, routing inquiries, coordinating repair requests, following up on special-order parts, auditing invoices and loaner logs, and maintaining environmental, health, and safety standards. The role requires strong customer service, telephone etiquette, active listening, data entry, computer skills, multitasking, and flexibility for varied shifts, including nights, weekends, and holidays. The hourly rate is $18.20 to $29.30.
