Description
CarMax is hiring a Service Operator at its White Marsh, Maryland location to support the Service Department by handling service calls, assisting customers and service consultants, scheduling appointments, routing inquiries, coordinating repair requests, maintaining records, and following environmental, health, and safety requirements. The role requires strong customer service, telephone etiquette, active listening, data entry, computer skills, multitasking, and flexibility for varied shifts, including nights, weekends, and holidays. The hourly rate is $16.80 to $26.80.
