Service Sales Account Executive at MCA

Setup: Hybrid
Location: Farmington Hills, Michigan
Type: Full-time
Posted: Nov 21, 2025

Description

MCA is looking for an entry-level Service Sales Account Executive to join their fast-growing Voice (MSS) division in Michigan. The role involves promoting and selling maintenance contracts, understanding customer needs, generating leads, conducting presentations, developing customer relationships, collaborating with the sales team, negotiating contracts, providing sales forecasts, staying updated on industry trends, coordinating with customer service and technical support, and participating in marketing events. The company offers competitive compensation and benefits, including Medical, Dental, Vision, 401K, PTO, Holiday Pay, and Education Incentives. This is a hybrid position requiring residency in Michigan, preferably near Grand Rapids or Plymouth.

Required Skills

Sales
Communication
Interpersonal abilities
CRM software
Microsoft Office Suite

Additional Information

Minimum Education: Bachelor's degree in business, marketing, or a related field (preferred).
Required Previous Experiences: Success in sales, preferably in maintenance contracts or related services.
Preferred Qualifications: Ability to build rapport with clients and prospects.
Ability to articulate the value proposition of MCA services to potential clients both verbally and in writing.
Ability to tailor service offerings to meet the needs of clients and demonstrate how the services add value and contribute to the client’s success.
Demonstrate how MCA services differ from competitors.
Self-starter, high energy, results-driven individual.
Ability to work independently and as part of a team.
Proficiency in CRM software and Microsoft Office Suite.
Willingness to travel as needed.