Description
Digi Security Systems is hiring a Service Support Technician for its Remote Support Service Team. The role handles incoming service tickets, diagnoses and resolves security-system issues remotely, documents troubleshooting and customer interactions, escalates unresolved cases to field service, and collaborates with engineering and field teams to improve support processes. The position requires daily commuting to the office and offers negotiable starting pay, paid time off, holidays, a 401(k) plan, and full medical, dental, and vision benefits.
