Description
The Service Writer supports day-to-day administrative and fleet service operations for County vehicles across five locations. Duties include greeting customers, opening and closing work orders, dispatching vehicles, preparing estimates, updating maintenance records in the M5 program, assigning work to technicians, processing repair approvals and invoices, answering phones, maintaining vehicle accountability and status, coordinating breakdown and accident repairs, and occasionally parking, jump-starting, picking up, and delivering vehicles. The role is based primarily in a busy office environment with required PPE, Monday through Friday alternating shifts, and occasional weekends.
