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Service Writer at 4Rivers Equipment

Location
Albuquerque, New Mexico
Type
Full-time
Level
not_specified
Posted

Description

4Rivers Equipment is hiring a full-time Service Writer to manage the customer service and repair process for heavy equipment. The role includes completing authorizations, providing estimates, arranging payments, identifying repair needs, coordinating service schedules, supervising repairs, approving service reports, inspecting machines, reviewing invoices, and invoicing customers and warranty work. Candidates need a high school diploma or equivalent experience, strong customer service and communication skills, a strong technical background, and knowledge of service department operations and heavy equipment technology. Benefits include medical, dental, and vision coverage, retirement options, paid time off, and other employee benefits.

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