Description
Acme Equipment is hiring a full-time Service Writer in Fargo, North Dakota to coordinate equipment repairs and maintenance from customer check-in through completion. The role involves preparing estimates, gathering equipment information, creating service orders, scheduling technicians, communicating repair status, resolving customer concerns, processing warranty claims, coordinating parts, and maintaining service records. The position requires strong customer service, communication, computer, organizational, and basic mechanical knowledge, along with a valid driver's license and willingness to work scheduled Saturdays and extended hours during peak seasons. Benefits include paid time off, holidays, medical, dental, and vision insurance, retirement matching, life and disability coverage, and other supplemental insurance programs.
