Description
The Service Writer maintains service department records, work orders, warranty claims, billing, customer estimates, and service records; coordinates field-service scheduling and dispatch; and supports invoicing, customer communication, and general service operations. The role requires knowledge of construction equipment, Microsoft Office, warranty administration, and strong customer service and organizational skills, along with a high school diploma or GED, a valid driver’s license, and the ability to work a flexible schedule including evenings and weekends.
