Summary from listing
The ServiceNow AI Developer/Engineer will design and deliver AI-driven automation and productivity solutions on the ServiceNow platform. Responsibilities include building agentic workflows and autonomous task orchestration, configuring Now Assist and Virtual Agent topics, developing GenAI Controller and prompt templates, integrating REST APIs and other ServiceNow components, and applying security, governance, PII protection, evaluation metrics, and responsible AI practices. The role requires 4–8+ years of ServiceNow experience and 1–3+ years in GenAI, Now Assist, or Agentic AI, along with strong JavaScript, Glide API, Flow Designer, IntegrationHub, and LLM integration skills.
