Description
Itron is hiring a ServiceNow CSM Pro+ Lead Architect to lead the implementation of ServiceNow CSM Pro+ and drive end-to-end delivery across multiple enterprise workflows. The role combines architectural leadership, technical solution design, integration and workflow planning, delivery oversight, and technical project management, while also managing an offshore development team. It requires 8+ years of ServiceNow experience, strong CSM Pro+ expertise, and the ability to lead cross-functional teams; the engagement is 10+ months, visa sponsorship is available, and the work is hybrid in the West Region with West Coast time requirements.
