Description
The ServiceNow Data and CMDB Specialist owns the governance, quality, accuracy, completeness, and ongoing maturity of ServiceNow CMDB, service, configuration, and reporting data. The role establishes data standards and controls, coordinates with service, application, infrastructure, data, and integration owners, reconciles inbound data, supports CMDB and reporting requirements for platform changes, develops dashboards and performance measures, and helps enable reliable ServiceNow AI capabilities. The position requires at least five years of relevant ServiceNow experience, strong CMDB and data-governance knowledge, reporting and analytics experience, and strong analytical and communication skills.
