Summary from listing
NTT DATA is seeking a ServiceNow Application Developer to develop, configure, and customize ServiceNow applications; automate workflows; build self-service password reset and knowledge-base solutions; configure ticket triage and routing; create service catalog and request workflows; develop JavaScript and Glide API scripts; integrate systems via REST/SOAP; and support platform upgrades. The role requires at least six years of ServiceNow development experience, strong ITSM and workflow knowledge, JavaScript and Glide API proficiency, and integration experience. Preferred qualifications include ServiceNow certifications, Virtual Agent experience, predictive intelligence exposure, and CMDB or ITOM knowledge.
