Summary from listing
NTT DATA is hiring a full-time Senior ServiceNow Technical Consultant, Service Mapping Specialist, to lead complex ServiceNow implementations and solutions. The role focuses on scalable Customer Service Management solutions, CSM modules, data models, workflows, real-time integrations with CRM, finance, ERP, and third-party systems, and interoperability across platforms. Candidates need a bachelor’s or master’s degree in a relevant field, at least four years of ServiceNow experience, five years of CSM experience, a successful enterprise implementation record, and CIS-CSM certification. The position is on-site as required and offers competitive compensation, benefits, and certification support.
