Description
The role designs, develops, and implements ServiceNow solutions and ITSM process enhancements, including CSM modules, JavaScript scripting, Flow Designer workflows, UI policies, business rules, and REST interfaces. It also requires Java development, requirement analysis, unit testing, peer reviews, documentation, and collaboration with business units. The profile calls for a degree or comparable IT qualification, several years of relevant experience, ServiceNow and Java expertise, ITIL knowledge, and German and English fluency.
