Description
RSM is hiring an IT professional to provide L2/L3 ServiceNow support and development. The role involves assessing and troubleshooting problems, identifying technical solutions, managing enhancements through Agile, supporting customers across time zones, resolving issues within SLA timelines, and working shifts as needed. Candidates need at least four years of total IT experience, three years of ServiceNow support and development experience, a relevant bachelor's degree, and mandatory ServiceNow CSA certification.
