The ServiceNow Platform Lead will own the technical development, configuration, integrations, releases, upgrades, and operations of the ServiceNow platform, including ITSM.D, CMDB, automation, and AI capabilities. The role leads complex platform troubleshooting, ATF and Redline release validation, deployment activities, technical standards, and mentorship of developers and operations engineers, while collaborating with architects, infrastructure, security, and other stakeholders.
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