Description
Future Tech Enterprise is hiring a ServiceNow Queue Manager to oversee ServiceNow ticket workflows for computer procurement, deployment, returns, and asset lifecycle tracking for enterprise clients. The role serves as the first-line interface between customer ServiceNow environments and Future Tech’s internal ERP, coordinates SLA compliance, validates returned assets, tracks inventory and device movements, and recommends process improvements. It is an on-site position in Fort Lauderdale with Monday–Friday hours, medical, dental, and vision insurance, a 401(k) match, and PTO; remote candidates outside the Fort Lauderdale area may be considered. U.S. citizenship is required because the role involves a government contractor.
