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ServiceNow Support Engineer at Devoteam

Department: DevelopmentSeniority in posting: senior

Language
Setup
On-site
Location
Amsterdam, North Holland
Type
Part-time
Level
mid
Posted

Description

Devoteam is hiring a ServiceNow Platform Support Specialist to support and maintain the ServiceNow platform for client organizations. The role covers incident, problem, change, and release management; configuration and customization; collaboration with client teams; documentation; system updates; performance monitoring; troubleshooting; and end-user support and training. The position requires at least two years of IT support experience focused on ServiceNow or similar tools, an ITIL certification, strong analytical and communication skills in Dutch, and the ability to work independently in a dynamic environment. JavaScript, HTML, CSS, and GlideScript knowledge are preferred, along with ServiceNow certifications.

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