Description
NTT DATA is hiring a full-time ServiceNow Technical Consultant - Integration Engineer to lead complex ServiceNow implementations and solutions, particularly scalable Customer Service Management (CSM) solutions. The role involves designing and delivering CSM solutions, managing real-time integrations with CRM, finance, ERP, and third-party systems, and using ServiceNow APIs, IntegrationHub, MID Server, and workflow tools. It also requires knowledge of ITSM processes mapped to ITIL standards. The position is listed as remote and requires a bachelor's or master's degree in a relevant field, at least 8 years of ServiceNow experience, 4 years of CSM experience, successful enterprise implementations, and CIS-CSM certification.
