Summary from listing
The role leads the technical strategy, delivery, governance, and operational excellence of the ServiceNow platform, including platform architecture, product and module ownership, solution quality, adoption, and scalable enterprise solutions. It manages technical teams, partners, stakeholders, and vendors while serving as the primary technical owner for ServiceNow products and integrations. The position requires 15+ years of overall experience, 12+ years of hands-on ServiceNow platform experience across IT Operations, Security Operations, and HR Service Delivery, and 8+ years as a ServiceNow Technical or Solution Architect, along with experience managing large global environments and multi-partner delivery models.
