Description
The Services Analytics Lead will own the analytics strategy and roadmap for inDrive’s Services cluster, covering Watchdocs, Trust & Safety, Customer Support, Customer Experience, and Antifraud. The role will build and manage a team of 11+ analysts, lead fraud detection and risk measurement, evaluate safety and support automation effectiveness, connect customer-feedback metrics to business outcomes, standardize metrics and data quality, and partner with senior product, operations, compliance, and technology stakeholders. The position requires 6+ years of data or product analytics experience, 2+ years leading teams of 10+ people, strong SQL and Python or R skills, and an annual salary of EUR 90,700 gross.
