Description
Trimble is seeking a Global Services Operations Manager to lead end-to-end reverse logistics and optimize complex workflows globally. The role involves managing warranty adjudication, service orders, and returns, driving cost savings, and improving customer satisfaction. Key responsibilities include leading a multinational team, spearheading workflow optimization with AI automation, and partnering with sales and marketing teams. The ideal candidate will have over five years of leadership experience in warranty or reverse logistics, proficient in CRM and ERP systems like Salesforce and Oracle, and capable of navigating international regulations.
