Description
SHD is hiring an IT Application Support Specialist / System Engineer to provide functional and technical support for central business applications and infrastructure, including SAP Business One, SMAX, and MS SQL databases. The role covers incident and problem management, user support, application customization, dashboards, workflow and subscription management, service provider coordination, releases, patch management, documentation, and employee training. Candidates should have a relevant computer science or IT qualification, several years of business-application support experience, and knowledge of ITSM, ERP systems, and service management; the position offers flexible working hours and remote work opportunities.
