Description
The Plant IT Support Specialist provides software and hardware support in a manufacturing plant, assists engineers with system uptime and issue escalation, supports end users with corporate systems such as Oracle, Okta, email, and CrowdStrike, and supports MES shop-floor systems. The role requires a degree or equivalent in computer studies or computer support, at least two years of relevant experience, ticketing and SLA knowledge, Microsoft Office and SCCM familiarity, Windows Active Directory management, Dell and printer troubleshooting, networking troubleshooting, and strong problem-solving skills. It is 100% onsite and operates on a rotating 12-hour shift.
