Description
The Shift Lead supervises daily store operations in the absence of store management, including opening and closing the store, directing team members, monitoring performance, handling customer complaints, managing cash procedures and reports, receiving deliveries, stocking merchandise, and maintaining health, safety, sanitation, security, and loss-prevention standards. The role requires a high school diploma or equivalent, basic math, communication and customer-service skills, flexibility, dependability, and the ability to perform physically demanding work in varied store environments. Full-time or team members averaging 30 or more hours per week are eligible for health and welfare benefits.
