Description
The Shift Lead supervises daily store operations during their shift, manages handoffs and workflow, ensures customer service and safety compliance, handles customer complaints, maintains a clean store, and trains and develops team members. The role requires a high school diploma or equivalent, at least one year of retail or customer service experience, flexible availability, communication and multitasking skills, and the ability to stand for extended periods and lift items weighing 25 pounds or more. Benefits include bonuses, commissions, tips, employee recognition, medical, dental, and vision coverage for full-time employees, plus paid time off and holiday pay.
