Description
The Front Office Supervisor supervises and coordinates the Front Desk team during assigned shifts, overseeing check-in and check-out, guest service, room availability, accounts, cash handling, PMS accuracy, VIP and group arrivals, shift handovers, team performance, and coordination with other departments. The role requires 2–3 years of Front Office experience, knowledge of hotel operations and PMS systems, strong communication and problem-solving skills, and the ability to work shifts, weekends, and public holidays.
