Description
The Shift Manager is the first management level role in the restaurant, responsible for opening and closing duties, daily operations, food safety, cash handling, crew supervision, customer service, quality and production standards, VOC resolution, and onboarding new hires. The role requires a high school diploma or GED, at least 18 years of age, six months or more of restaurant, retail, customer service, or equivalent experience, full-time and close/shift availability, and ServSafe certification by the end of training.
