Description
PLS, a Chicago-headquartered retail financial services provider with over 200 centers across 12 states, is hiring a Shift Supervisor for its store operations. The role provides leadership to ensure excellent customer service, compliance, and achievement of operating and financial goals while performing Customer Service Representative duties, supervising team activity in the absence of store leadership, handling transactions and cash, supporting marketing, resolving complaints, and assisting with schedules, audits, and training. The position requires at least one year of management experience, strong communication and customer-facing skills, English fluency, and availability for flexible hours. Benefits for eligible employees include medical, dental, vision, 401(k), vacation, advancement opportunities, and ongoing training.
