Description
DSI Systems Inc. is seeking a Simulation Developer/Instructional Designer to create immersive, performance-driven training simulations for customer-call and technology-troubleshooting scenarios. The role involves designing simulations with Articulate Storyline and Rise, aligning training with real call flows and tools, collaborating with stakeholders and subject matter experts, refining content through feedback and data, and supporting rollout and user adoption in the Learning Management System. Candidates should have at least two years of instructional design or call center training experience, strong simulation-tool skills, and the ability to travel 30–50% and work independently; Spanish/English bilingualism and SCORM/xAPI experience are advantageous. Benefits include medical, dental, vision, disability, and life insurance, a 401(k) plan with employer matching, paid time off, profit sharing, wireless discount, paid training, and advancement opportunities.
