Site Reliability Engineer (SRE) at Rocket.net

Department: Support

Setup: Remote
Location: Jupiter, Florida
Type: Full-time
Level: mid
Posted: Jul 31, 2026

Description

Rocket.net is hiring a Site Reliability Engineer to maintain the health, stability, and performance of its hosting platform while providing advanced technical support to customers. The role combines platform monitoring, incident response, Linux and web-hosting infrastructure operations, troubleshooting of servers, DNS, networking, caching, and performance issues, and escalation of complex WordPress and VIP customer issues. It requires at least three years of relevant experience and is a fully remote position with flexible vacation and paid education benefits.

Required Skills

Linux
Web hosting
Troubleshooting
Cloudflare
Monitoring
SSH
Bash scripting

Additional Information

Required Previous Experiences: At least 3 years of experience in SRE, DevOps, Platform Engineering, or a similar role
Strong experience troubleshooting Linux production environments
Experience supporting customer-facing technical environments
Experience with Cloudflare, WAF, and web performance optimization
Experience with monitoring tools and incident response processes
Preferred Qualifications: Experience supporting managed WordPress hosting platforms
Experience handling VIP customers or enterprise-level support
Experience with high-traffic websites and performance optimization
Knowledge of Bash scripting, yum/dnf, or automation tools
Familiarity with observability tools such as Nedata or Datadog
Experience with incident management and postmortems

Benefits & perks

So what are the advantages of working with a pretty amazing tech company?
Ability to work from anywhere in the world.** You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position.
Flexible Vacation**. Never get denied a vacation request ever again.
Paid Education. **We care about your career. We will help you gain new skills, and guide you on where you want to go.
Come work with a fun, driven, and amazing team at Rocket.net!
Rocket.net is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team.
Rocket.net is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of
We would like to thank each applicant; however, only qualified candidates will be contacted for an interview.