Description
Intercom is seeking a Small Business Relationship Manager to join their sales organization. This role focuses on building relationships with existing small business customers, ensuring revenue growth, and customer retention by understanding their business needs and providing solutions from Intercom's platform. The manager will develop strategic territory plans, forecast sales pipeline, collaborate with other teams, track key metrics, and contribute to team development. The position requires strong sales instincts, experience with SaaS products and managing a large book of business, and excellent communication skills.
